Rules and Policies

Privacy

Any information you provide during your time as a monthly member will only be used to provide you with a great experience. We will never sell or share your information with anyone.

Cookie and Site Data Policy

To give our visitors and members the best experience, our website uses both cookies and traffic reporting to provide our team with accurate site traffic data. By visiting our website, you acknowledge and agree to our use of both cookies and traffic reporting.

Free Website Design

Our free website design is ideal for small businesses as it features a beautiful, simple design with no design fees or upfront deposits. Based on the membership plans available, the free website design is limited to certain features.

Our free website design currently supports the following. Some features may only be available on certain membership plans:

  • Customizable text and headers

  • Blog posting and commenting system

  • Photo galleries

  • Video backgrounds

  • Image placed backgrounds

  • Contact submission forms

  • Video embedding

  • Audio collections

  • Newsletter sign up box

  • Location map

  • Online calendar

  • Clickable buttons

  • Visual charts

  • Social media linked accounts (limited to platform selection)

  • Downloadable content button (documents, pdfs, etc)

  • Mobile information bar

  • Announcement bar and page

  • Page password protection (excludes username accounts)

  • Custom favicon

  • Mobile optimization

  • Third party integrations (limited to platform selection)

Content Guidelines

While our free website service is perfect for many, it is not always the right fit for everyone. We have certain guidelines in place when it comes to a website's content.

The following types of content are not allowed:

  • Sexual or adult themes

  • Drug or violence themes

  • Tobacco, e-cigarettes, cannabis, or illegal substances

  • Content that you do not own the rights to

  • Marketing (SEO rankings, likes, followers, etc)

  • Phishing or transmitting viruses

  • Multi level marketing or get rich quick schemes

  • Excessive third party spam advertising

  • File hosting or sharing

  • Any content that may be considered illegal

  • Any content that our team may find questionable

Website Management and Membership

Through our website management service, our team will host, manage, and update your website for you. Unlimited updates are always included within this service - there are no hourly rates. To activate your website and fully benefit from our management service, you will be required to join on a paying monthly membership. Monthly membership plans range in price and can support up to 20 pages depending on the plan.

Management Of Existing Website

Our management service is only available with websites built through us. We are unable to manage or update any websites that you or another company built.

Unlimited Monthly Updates

Every member can enjoy unlimited updates with their monthly membership. There is no monthly limit to how many updates can be made to a website. Updates are considered changes to text and images, creation of new generic pages, deletion of generic pages, and minor changes throughout the website. Updates can be submitted easily by emailing our team at hello@kingdomcreative.co. Updates must be submitted from an authorized email that is on file under the account holder's name and/or business. For security reasons, update requests will not be honoured if being sent from an unauthorized email. If an update has been accepted, please allow 24-48 hours for it to be successfully completed. Update turn around times vary depending on the size and details of each individual update. Once the update has been completed, the member will receive a confirmation email informing them about the update's completion.

Website Domains

If you choose for us to purchase your domain, the cost will be quoted to you before the purchase is made. You can also transfer the domain from another provider, or choose domain mapping. For domain mapping, we can link your website to your domain quickly.

SEO Marketing and Optimization

Although all our websites are SEO optimized to help strengthen a website's visibility, please note that SEO marketing strategies fall outside of our team's scope. Given that search engines have complex algorithms and that everyone’s marketing needs are different, we’re unable to provide specific SEO advice to our members or other marketing services.

Content Ownership

By creating a website through Kingdom Creative, you give our team permission to use any and all content you provide. We will never claim ownership of any content that you provide to our team. In the event your content is not your own or causes any legal issues, you agree to take full responsibility as the provider of the content. Please be sure that any content you provide belongs to you or that the original author is credited. 

Back-End Access To Members

This is not a do it yourself platform. Our team builds, manages, and updates your website for you, which means you will not have back end access to edit, modify, or update your website's content.

Website and Stock Images

You are always welcome to use any images of your own for your website. If you need images, we will gladly supply those for you. Any images provided fall under a Creative Commons Zero license, which means you are free to copy, modify, distribute and use the photos for free, including for commercial purposes. Images that require a payment to download are not included with our service and must be purchased and provided by the member. We do not provide images from paid services such as Shutterstock, Adobe Stock, or Getty Images. Using images that do not belong to you, images found through search engines (Google, Yahoo, etc), social media (Facebook, Instagram, etc) or taken from other websites cannot be used. When submitting images, you must be the original owner, have permission from the original owner, or have a commercial use license for each individual image. Using images that do not belong to you can risk the safety of the website and potentially shut it down. Our team is not responsible for any images or content that you may submit for the design of your website.

Design Platform and Hosting

The designing, editing, coding, and hosting of all our websites is done through the platform of a third party, Squarespace. Personal information, back-end integrations, and content on a website is subject to all Squarespace terms and policies.

Legal Disclaimer

In the event of a judicial proceeding, court order, or legal process served on us, our subsidiaries, affiliates, employees, or agents, we may be required by law to disclose member information.

Cancelling Your Membership

Our service is month to month, which means you can stop your membership at anytime – there are no cancellation fees or a minimum commitment. To cancel your membership and website, please contact us and allow 1 full business day for your membership to be canceled. Once canceled, your monthly membership will remain active until the end of your monthly billing cycle. After the monthly billing cycle is over, your website will no longer be live and will be removed from our system. Before you cancel your membership, we strongly recommend gathering the information from your website and storing it in a safe place. Once a website is removed from our system, we will no longer have access to the information and can not accept responsibility for any deleted or lost content.

Transfer of Ownership

If you cancel your membership but would like to obtain ownership of the website within your own Squarespace account, you may request a transfer of ownership. There is a $1,500 transfer of ownership fee due before the transfer can be processed and completed. Once transferred, we will no longer take responsibility of managing your website and you will be able to manage and edit it through your own Squarespace account. Some website features that were once active on the website prior to the transfer may not be available once transferred into your own Squarespace account. Additional fees and costs within your own Squarespace account will apply and we will not be responsible for these. 

Website Design (no management)

If you choose to have a website designed for a flat fee with no ongoing management, there will be a total of 3 revisions made to the design, with a maximum time period of 3 months (90 days). A 50% deposit will be required before the project is started, with the 50% balance due before the account is transferred. When the deposit is made, it is agreement on paying the balance and no refunds will be offered. Late payments will be charged a $50 fee after 10 days, ongoing.

Failed Payments

If a membership payment fails and goes unpaid, the website related to the account will be taken offline and the account will be marked as unpaid. If the account remains unpaid for a total of 30 days the website will be deleted from our system. Once deleted, we will no longer have access to the website and its information. Our team will notify you about any failed payments but it is your responsibility to keep billing information updated and current.

Refunds

Refunds are not offered once a service is paid or a deposit is made.

Contact Us

If you have any questions or just want to say hello, you can easily contact our team at hello@kingdomcreative.co or 604 996 0962